Customer Support That Scales With Your Sales
AI employees for e-commerce brands that handle customer inquiries, returns processing, and post-purchase upsells — without hiring a support team.
Sound Familiar?
These problems cost e-commerce professionals thousands every month.
Support Tickets Multiply Faster Than Sales
'Where's my order?' 'Can I change my address?' 'How do returns work?' Every sale generates 1-3 support interactions that eat your margins.
Returns Are a Profit Drain
Processing returns manually costs $10-15 per return in labor. Wrong sizes, mismatched expectations, and buyer's remorse — returns are inevitable, but the cost isn't.
Post-Purchase Revenue Dies at Checkout
You spent $30 acquiring that customer. Without post-purchase engagement, they buy once and disappear. LTV stays low.
Your AI Employee Handles It All
Pre-configured AI skills built specifically for e-commerce.
Customer Support Bot
- ✓Instant answers to order status, shipping, and policies
- ✓Handles address changes, cancellations, and modifications
- ✓Escalates complex issues with full context to your team
- ✓Works across email, chat, and social DMs
Returns & Exchange System
- ✓Self-service return initiation with label generation
- ✓Smart exchange suggestions (right size, alternative product)
- ✓Reduces return rate with proactive sizing guidance
- ✓Tracks return reasons for product improvement insights
Post-Purchase Upsell Engine
- ✓Personalized product recommendations based on purchase
- ✓Replenishment reminders for consumable products
- ✓Review request sequences with smart timing
- ✓VIP/loyalty program automation
The Difference Is Night and Day
Without AI Employee
With NeverQuits.ai
E-Commerce AI — Frequently Asked Questions
Can AI handle e-commerce customer support?
Yes. NeverQuits.ai resolves 70-80% of common support inquiries automatically — order status, shipping questions, return initiation, address changes. Complex issues get escalated to your team with full context so customers don't repeat themselves.
How does AI reduce e-commerce return costs?
Self-service return initiation, smart exchange suggestions (offering the right size instead of a refund), and proactive sizing guidance pre-purchase. The AI also tracks return reasons so you can fix product issues at the source.
Ready to Hire an AI Employee?
Start with the free guide. Set up in 15 minutes. Works 24/7 from day one.